How do I get or replace a mail key?

If your mail key has been lost, stolen, or damaged and you have no other good mail keys with which to make a copy, you should consult the Athens US Post Office. The mailboxes in Westfield Place are managed entirely by the United States Postal Service; the HOA has no way to grant access to or make additional keys for your mailbox.

The Athens Post Office is located at 5 W. Stimson Ave. To get a new key you’ll need to request a lock replacement as the post office does not maintain copies or backups of keys. The clerk at the post office might be confused — this is an unusual request, and when people do come in asking for a mail key its usually college students with apartment-managed mailboxes. Explain to the US Postal worker that the keys are not managed by an apartment or HOA and that you need a lock replacement as well as a set of new keys. At the time of writing (June 2024) the fee for a new lock and keys was $30. The turnaround time for the lock replacement and delivery of new keys is usually same-day or next-day (although we make no guarantees).